The ORT Gruppe is a champion of change, with its cross media history spanning almost half a century and today generating an annual revenue of some 30 millions euros, employing 250 staff members at 6 locations across Germany.
It is with this ethos of transformation that ORT relies on censhare to solve the business problems of customers like HIT.
The mid-sized supermarket chain of around 6,100 staff and an annual turnover of 1.45 billion euros approached ORT in 2015 in need of a customer experience platform with a high focus on automation, omnichannel content management for mobile channels, and the ability to customize on demand.
The entire 50+ ORT customer roster is managed by and benefit from censhare solutions, and the implementation rolled out for HIT was no exception. Today, HIT’s entire content management process is handled by censhare with achievements in automation facilitating huge efficiency gains.
Download the case to study to learn in full how ORT is using censhare to:
Automate 95% of its processes and templates
Produce 200 brochures each week
Store 500,000 assets every year
Achieve 35% efficiency gains
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