R&V - censhare Customer Success Story

With around 15,000 staff, Germany’s second largest insurance group, R+V Versicherung promotes a diverse portfolio of insurance and pension products to its 8.8 million customers across many channels via multitude of printed and online collateral.

The efficient and ideally automated production of marketing content is essential to achieve this aim, and this was something R+V Versicherung was lacking. Something needed to be done to help the marketing team store, retrieve and deliver content more efficiently, faster and with lower costs. Its first integral step was to find a way to bring all its digital assets into one place, using censhare for centralized Digital Asset Management (DAM) and Headless Content Management (HCMS) as its cloud-based foundation to deliver content across the organization, to partners and other marketing systems.

A completely cloud-based system

It soon became clear that censhare could offer R+V Versicherung much more than just storage functions, able to centrally deliver content to other marketing systems directly from the cloud and therefore in the position to provide the foundation for R+V Versicherung’s entire marketing technology stack and opening up limitless possibilities for development.

So, while R+V Versicherung is already feeling the benefits of the foundational DAM and Headless CMS in place (as well as internal teams, the censhare system is now used by more than 20 external agencies), the organization is now looking at implementing more extensive automation and new use cases, with print production management being a high priority. Marketing Technology Manager, Sascha Kämmerer, believes automated content creation will bring huge benefits throughout the entire briefing, production and approval process, especially when working with multiple brands, sales channels and partner portals.

A highly dependable general solution

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