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News

Supporting our Customers, Partners, and Communities during COVID-19

What started as localized crises has turned into one of the biggest global challenges faced by our families, communities and businesses in a generation.


With the health and safety of our employees, customers, partners, and wider communities our topmost concern, we encourage and support all our teams in working from home, and to collaborate with our customers and partners through digital channels wherever possible. In addition, all in person events between March and September are cancelled, including our annual Partner Days and ecosphere days, with smaller events taking place only subject to the local situation.

The health of our customers’ businesses is also a top concern, as we are convinced that we must all work together to fight against an upcoming economic crisis to secure our economies, and communities. To this end, we feel we can add value in helping our customers to withstand this unprecedented challenge for the people, communities and businesses they serve. We have heard from many customers during these difficult times who were grateful and happy to have censhare in place, enabling them to digitize their work and stay connected, regardless of their location or office situation, and get their actual communication and marketing work done. It helps them to protect their employees, allowing them to send them into home office while maintaining productivity and output, and minimizing the business impact.

The same is true for our distributed workforce here at censhare. Thankfully, we are used to digital collaboration across the globe with colleagues in different business units and remote locations. So far, it’s been a smooth process that has allowed us to stay focused on what we see as our duty: enabling our customers to keep delivering.

We are continuously monitoring the global development, taking proactive measures to further support our customers. This includes working with our business, hosting, and operations partners to ensure business continuity on all levels. Our infrastructure and all employees are equipped with the necessary tools for remote working, since this has been a supported work method for our employees for many years now, and incoming inquiries are being processed as usual.

We would like to take this opportunity to wish you, your loved ones, and your communities the best of health, and we will be sure to keep you updated whenever necessary.

Frank Hassler Frank Hassler

Frank Hassler is the CEO of censhare AG. He brings over 20 years of experience in the international software business and comprehensive expertise in the development of Software-as-a-Service business models.