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Our services- Specialized in Solutions

censhare services allow you to forget about the technology. We take the responsibility and provide you with a touch point for all your needs.

Project Management and Consulting

censhare supports our clients at every step - from the preparation of a project to its initiation, and all the way through to implementation, successful completion, training and ongoing support. All censhare project managers hold PRINCE2 certification and are proven censhare and industry experts in conceiving and implementing successful solutions.

  • Consulting

  • Requirement and environment analysis

  • Project management

  • Production support

  • Project specific documentation and training

  • Consulting following project completion

Training

censhare offers comprehensive training for a wide range of different groups, from end and key users through to IT specialists. Guided by censhare staff, solutions are conceived and implemented in small groups as part of presentations, moderated individual tasks and various case studies.

Registration, schedules and details are available in the censhare ecosphere.

Visit Training Overview

Step up Your Customer Experiences

Learn how to automate Communications and Marketing, optimize your processes, and increase customer loyalty and engagement with censhare, while saving time and costs.

Click here to see our sample offer!

Service Level

censhare is a single source provider of first class services - central, personal and with experts holding in depth knowledge of clients’ IT landscapes. The flexible censhare service levels offer transparent solutions for all requirements – from availability during normal office hours to round the clock service.

Experienced specialists assist in conceiving and sizing system architecture, install and supervise ongoing systems, and offer second level support for censhare as well as the entire IT infrastructure of the censhare system – from third-party components, hardware and operating systems to databases. First level support is generally provided on site by trained administrators and key users.

The censhare ecosphere Tracker offers 24/7 central, web based access to all services included in the selected service level.

  • Silver

    Support times:

    9:00 am – 6:00 pm
    Mon. - Fri.

    Guaranteed response time:

    2 hours

  • Gold

    Support times:

    8:00 am – 9:00 pm
    Mon. - Fri.

    Guaranteed response time:

    1,5 hours

  • Platinum

    Support times:

    24/7/365

    Guaranteed response time:

    1 hour