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Professional Services Lead

The censhare Digital Experience Platform pools all marketing and communications content within one information-centric system and a consistent user interface. The best of breed applications for Collaboration, DAM, PIM, Omnichannel CMS and MRM allow to create relevant digital experiences from real-time information. More than 150 companies, like Dyson, GoPro, Hearst, Kohl's, Serviceplan, Migros, Rewe, Swiss Re and Vitra are using censhare on a daily basis.

If you would enjoy shaping the growth of a dynamic company with international operations, an exciting challenge awaits you.

For our offices in Gurgaon we are looking, for the next possible date, for you as our next:

Professional Services Lead

What awaits you as Professional Services Lead at censhare?

As a Professional Services Lead you will be responsible to oversee project activities, controlling needs, timelines, cost and quality. You act as game changer who is part of a digital transformation journey with global clients delivering digital platform (CMS) solutions, working in globally distributed teams. Additionally, you are responsible for the management of multiple client engagements and diverse teams. Being a dynamic and agile personality, you are known for kickass delivery management, as a people person playing a coach and mentor.

Your job as Professional Services Lead

  • Partner with globally distributed project leaders/clients and lead a team of 30+ people in India.

  • Ensure client satisfaction, develop relationships with key client stakeholders.

  • Oversee project activities, controlling needs, schedule, cost and quality.

  • Work with domain experts and client to define project objectives, approach, plan, team and budget.

  • Communicate action plans to senior leadership and client as well as Identify and mitigate project risks and issues.

  • Maintain awareness of client industries and digital solutions and participate in decision making and contribute to the development of the office.

Your profile as Professional Services Lead

  • 12+ years of Development + Project management experience in successfully delivering end-to-end Digital experiences, marketing and technology solutions in agile fashion to the clients.

  • Experience in leading the development and support projects.

  • Sound high-level functional and technical understanding of front-end technologies and platforms leveraged for Commerce, Content Management or CRM

  • Master's degree or MBA preferred. Agile certifications will be a plus.

  • Will to travel occasionally - also overseas to our Headquarters in Germany and other censhare locations.

  • Excellent communication skills.

Our input

  • We count on flat hierarchies and quick decision-making channels. Every employee has the possibility to contribute to the company’s development.

  • We are working with highly motivated, competent colleagues coming from more than 30 different nations using cutting-edge technologies across cultures.

  • You can work on projects for world-renowned brands (have a look at our clients' list).

  • You can find a large scope for development and targeted training.

About us

All over the world, leading companies and brands place their trust in censhare in integrating and automating their communication. Our customer and project portfolio encompasses virtually all sectors and company sizes. These activities are driven and advanced by more than 300 employees across the world, with subsidiaries in Germany, Switzerland, UK, France, USA and India.

Sounds interesting?

If you are interested in this exciting challenge we look forward to receiving your application. Please submit your application via the ‘apply’ button or this link, and don’t forget to mention your salary expectations as well as your earliest possible start date. We look forward to hearing from you!

If you have any questions, please reach out to Archana .

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